Privacy Policy

We collect information you provide directly to us when you register, subscribe, or use our services. This includes:

• Name and email address — used to create and manage your account
• Payment information — processed securely through Razorpay; we do not store your card details
• Phone number — used for WhatsApp and phone support where applicable to your plan
• Brand name — used to personalise your experience and understand your business context
• Usage data and preferences — including pages visited, downloads accessed, and feature usage

We use the information we collect for the following purposes:

• To provide and maintain our services — processing your subscription, granting access to premium content, and delivering pattern files and spec sheets
• To process your subscriptions and payments — verifying transactions via Razorpay and managing your billing cycle
• To send you updates and marketing communications — only with your explicit consent; you can opt out at any time
• To improve our services and user experience — analysing usage patterns to enhance the platform
• To provide customer support — responding to your queries via email, WhatsApp, or phone as per your plan
• To protect against fraudulent or illegal activity — monitoring for unusual account activity

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers who assist in our operations — such as Razorpay for payment processing and Supabase for secure data storage
• Professional advisers and regulatory authorities — when required by law, court order, or to protect our legal rights
• Business transfers — in the unlikely event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encrypted storage of user data via Supabase with row-level security policies
• HTTPS encryption for all data transmitted between your browser and our servers
• Secure password hashing — your password is never stored in plain text
• Payment data handled exclusively by Razorpay — we never store card numbers or CVVs
• Regular review of our data collection and storage practices

Under applicable Indian data protection laws, you have the following rights regarding your personal data:

To exercise any of these rights, please email us at hello.launchmyclothing@gmail.com. We will respond within 30 days.

We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve and analyse our service. The types of cookies we use include:

• Essential cookies — required for the website to function, including maintaining your login session
• Analytics cookies — used to understand how visitors interact with our site (e.g. pages visited, time spent)
• Preference cookies — used to remember your settings and preferences across visits

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page with an updated "Last Updated" date
• Sending an email notification to your registered email address at least 14 days before significant changes take effect
• Displaying a prominent notice on our website when changes are made

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our service after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch:

We aim to respond to all privacy-related queries within 30 days of receipt.